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Esin Group is a dynamic company specialising in accounting, corporate secretarial, business and personal relocation services. We are committed to providing exceptional service to our clients and are seeking a dedicated Operations Executive to join our team. If you are meticulous and capable of handling multiple projects concurrently, we would love to hear from you.
Key Responsibilities:
- Assist with day-to-day project processing matters, ensuring smooth and efficient operations.
- Handle multiple projects concurrently, ensuring the highest quality of work and attention to detail.
- Conduct thorough checks for document accuracy and respond promptly to client queries regarding their cases.
- Create estimated case timelines and customise document checklists tailored to individual client needs, closely monitoring application progress.
- Provide personalised advice to clients, submit relevant applications, and guide them in document preparation.
- Address queries raised by authorities, drafting proposed responses on behalf of clients.
- Develop and maintain strong working relationships with clients and business associates.
- Provide weekly updates to the manager on project status and client progress.
- Research the latest policies from various authorities and share up-to-date information with internal staff and business partners.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- Exceptional attention to detail and the ability to manage multiple tasks and projects simultaneously.
- Results-oriented, proactive, and adaptable with a strong drive to succeed.
- Strong communication skills, with the ability to converse fluently in Mandarin to handle Mandarin-speaking clients and agents.
- Proven ability to build and maintain good working relationships with clients and business associates.
- Strong organisational skills, with a proactive approach to problem-solving and project management.
- Holding a Certificate of Employment Intermediaries will be a plus point.
What We Offer:
- Opportunities for professional growth and development.
- A collaborative work environment.
- The chance to be part of a forward-thinking company committed to excellence.
Only shortlisted candidates will be contacted, and personal data collected will be used for recruitment purposes only.
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