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- Benchmark quality control in production, to develop internal work processes and improvement handling to ensure quality assurance.
- Analyze process weakness and Quality performance data and work with internal departments (including external suppliers) on quality improvement plans.
- Create, review and update inspection SOPs, inspection checklist, control plan or special inspection instructions when needed.
- Coordinate with upstream and downstream process department/teams on quality related issues.
- Provide timely response to customers complaints including root cause analysis, facilitate containment, initiate improvements etc.
- Ensure that the department is readily prepared for internal and external quality audits.
- Initiate quality checks when needed and resolve system integrity wherever possible.
- Handle product recalls/delivery stops/rework processes to be taken place in the factory premises whenever the need arises in a timely and satisfactory manner.
- Administrator for documents relating to group standards and ensure timely implementation and awareness of relevant standards.
- Monitoring of engineering change management to ensure proper process handling from both internal and external suppliers.
- Organizing calibration for measuring tools
- To review the product warranty from the FAS and promote the improvement with the team.
- Ad-hoc duties where required.
- Degree/Diploma in Engineering or related field
- Minimum 2 years of working experience
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