Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Admin

Salary undisclosed

Apply on

JobstreetexpressSG

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

  • Delight our customers by providing outstanding service and support to boost their satisfaction.
  • Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
  • Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
  • Become an expert on our exciting programs and confidently promote them to our valued customers.
  • Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
  • Go above and beyond to exceed customer expectations and elevate our service quality.
  • Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
  • Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
  • Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
  • Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

  • Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
  • Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
  • You'll also get one weekday off and one weekend off each week
  • Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

  • Minimum GCE 'O' levels qualifications
  • Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
  • Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
  • Strong communication skills in English (both spoken and written) with keen attention to detail
  • Demonstrates effective and efficient customer service abilities
  • Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
  • Positive and professional demeanour with strong listening abilities
  • Capable of working independently while also being a team player
  • Willingness to work at different centres as needed based on operational requirements

What we offer:

  • Attractive remuneration
  • Performance-based incentives.
  • Opportunities for professional development and growth within the company.
  • You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

  • Comprehensive Medical and Dental benefits
  • Birthday and Marriage leave
  • Flexi Leave upon 1 year of service.
  • Fully-stocked Pantry
  • Monthly Birthday celebration
  • Team Bonding Activities
  • Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
  • Exclusive Staff discounts with various participating merchants

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Afternoon, Evening
    • Tuesday: Afternoon, Evening
    • Thursday: Afternoon, Evening
    • Friday: Evening, Afternoon
    • Sunday: Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,000 - $3,000 per month
Similar Jobs