Epicareer Might not Working Properly
Learn More

Sales And Marketing Officer

  • Full Time, onsite
  • Wipro Consumer Care Singapore Pte. Ltd.
  • Serangoon, Singapore
Salary undisclosed


Original
Simplified
We are seeking a highly organized and proactive Marketing and Admin Officer to assist with various administrative, CRM, and marketing support tasks. This role involves managing backend CRM operations, providing administrative support to the COO, and executing essential tasks for e-commerce and marketing activities. The ideal candidate is detail-oriented, tech-savvy, and able to manage multiple responsibilities efficiently.

Key Responsibilities:

  1. Administrative Support for COO

    • Schedule and arrange meetings for the COO.
    • Book travel arrangements and meeting venues.
    • Assist with various administrative tasks as required by the COO.
  2. CRM System Administration

    • Manage CRM backend tasks, including pricing updates, order processing for home delivery, and marketing message broadcasts via WhatsApp and SMS.
    • Provide CRM tablet training to new promoters and generate monthly CRM reports.
    • Run monthly and quarterly CRM promoter reports.
  3. Office and E-Commerce Administration

    • Handle ad-hoc office tasks, such as liaising with vendors for office improvement or maintenance needs.
    • Provide backend support for e-commerce customer service.
    • Process daily orders, update price promotions quarterly, and add new products as needed.
    • Process weekly redemptions and support marketing campaigns via WhatsApp and SMS.
  4. Report Compilation

    • Compile monthly and quarterly reports as submitted by the HODs
    • Assist in preparing review slides and presentations for the COO for HQ reporting purposes.
  5. Promoter and Marketing Support

    • Process monthly tester requisitions for promoters.
    • Organize part-timers for marketing events and collate participation lists.
  6. Event Support

    • Support in participating in warehouse events, approximately 4-5 times a year.

Requirements:

  • Strong organizational and multitasking skills.
  • Proficiency in CRM and e-commerce platforms is a plus.
  • Experience with WhatsApp for Business, SMS campaigns is a plus.
  • Ability to work independently and communicate effectively with team members and vendors.
  • Detail-oriented with strong report compilation skills.

Benefits:

  • Opportunity to work with a dynamic team in a growing company.
  • Exposure to various aspects of CRM, marketing, and e-commerce operations.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 11 November 2024
  • Expected salary: $2,700 - $3,100 per month