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IT Technician

$ 2,000 - $ 2,500 / month


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Roles & Responsibilities

  • Provide technical support to end users on Desktops, Laptops, Printers and Smartphones etc.
  • Troubleshooting hardware related issues and replace parts if needed
  • Troubleshooting software related issues and apply fix
  • Provide corrective maintenance to System such as card access, CCTV, security, network, server systems etc
  • Perform Install, Move, Add and Change activities
  • Work with team members in completing job assignments
  • Follow process to attend assigned jobs and escalate issues
  • Arrange On-boarding and off-boarding users
  • Any other tasks as assigned by the management

Requirements

  • Strong technical skills in trouble shooting issues related to IT products
  • At least 1 years of experience with end user support.
  • Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
  • Collaboration experience including knowledge of remote control of PCs
  • Can work independently
  • Fluency in both written and spoken English
  • Able to go onsite and provide support as required
  • To resolve IT issues at Outlets at shopping mall (orchard area).
  • Salary will comensurate with experience