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Bank Customer Service Call Centre ( Up $4k)

Salary undisclosed

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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The Opportunity
  • This is an exciting opportunity for a Call Centre Associate to join their team
  • This will start off as a 1 year contract
The Job
  • Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
  • Ensure accuracy and compliant for all customers' requests
  • Successfully cross-buy the Bank's products and services
  • Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
  • Flexibility in work deployment when business needs arise
The Talent
  • Fluency in English with excellent communication skills.
  • Open to rotational shifts (morning/afternoon) - 5 days work week
  • Disciplined, mature and able to multi-task independently under pressure.
  • Service-oriented with strong interest in developing a customer-focused career.
  • Pleasant personality and able to work effectively in a team.
  • Prior customer service experience (either frontend or backend)
  • Prior call centre experience is an advantage but not a must
Next Steps
  • Drop your resume and contact us to follow-up, or send your resume to [email protected]
  • Email Topic: Apply Call Centre Associate
  • Only shortlisted candidates will be contacted