IT SUPPORT EXECUTIVE ($2500-$3500/AWS/VB)
$ 2,500 - $ 3,500 / month
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- Ensure to provide effective and timely service to our customers.
- Identify and resolve technical issues from customers via phone, email, on-site, and remote support.
- Contribute to maintaining a high customer satisfaction score.
- Manage and monitor installed systems, servers, network infrastructure, both on-premises and on Microsoft Azure
- Collaborate with our development team, report, and resolve software issues.
- Coordinate change requests, system enhancements, and quality assurance of solutions before deployment to production
- Develop and update technical documentation and guides.
- Assist with installation and configuration tasks.
- Diploma/Degree in IT / Computer Science / Engineering, or equivalent.
- Minimum 3 years of relevant experience.
- Experience in system/network/computer support on Windows environment is a plus.
- Excellent communication and interpersonal skills
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
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- Salary Offer $2500-$3500
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