Customer Service Executive (Supply Chain/ Central / $3K-$4K+AWS+VB) Ref: JT #URGENT
$ 3,000 - $ 4,000 / month
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- Provide good customer support to our corporate customers, including end-to-end management of customers' orders and requests
- Respond promptly to customers' inquiries, quotations, service support and documentation
- Update customers on their order status and shipment schedules
- Maintain accurate and updated records of spare parts price lists for customers
- Coordinate and liaise with customers, forwarders and internal departments to fulfil customers' orders and ensure timely execution of shipments
- Prepare and submit documentation to assist customers with custom queries
- Work closely with internal teams to manage customers' issues & solution implementation
- Diploma in any discipline
- Min 2 year experience in similar role
- Proficient in MS Office applications
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