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F&b Outlet Assistant

Salary undisclosed


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Human Resources Assistance

  • Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.
  • Create good working environment and develop subordinates by identifying areas that needs training and action to support it.
  • Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.
  • Manage an efficient team of service staff by taking an active interest in their welfare and development.

Operational Assistance

  • Ensure daily opening and closing duties in the outlet are properly executed.
  • Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.
  • Maintain high level of customer service as per QSC standards.
  • Ensure overall store image is maintained and the brand is always well represented at all times.
  • Monitor opening and closing duties of the outlet.
  • Communicate daily and act as liaison between operations staff and management.
  • Ensure that POS system is operational and accurate at all times.
  • Provide co-ordination and services for both kitchen and service.
  • Report on time, in proper uniform and grooming.
  • Provide suggestion or develop new SOP to improve on operation.
  • Execute any other duties as requested by immediate superiors.

Financial Assistance

  • Achieve Business KPIs set by management.
  • Monitor food and stocks wastage in the outlet.
  • Managing of daily sales transactions and cash float.
  • Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.
  • Verify & process daily and monthly payroll (Timesheet).

Administration Assistance

  • Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.
  • Maintain an attractive and an orderly appearance in the outlet.
  • Prepare the daily sales report.
  • Monitor proper ordering, receiving, storage procedures are being followed.

Promotion Assistance

  • Motivate, guide and train the staff in upselling the food and beverage items.
  • Attend to guest requests and attend to guest complaints as required.
  • Ensure that all staff are properly informed on the promotions and information.

Skills

  • Possess effective management skills.
  • Possess capability to lead, motivate and manage subordinates.
  • Good command of spoken English.
  • PC literate with knowledge in MS Office.

Education

  • Min. WSQ Certificate/Nitec in F&B management or any related fields.

Experience

  • At least 1 years of experience in management in Food and Service Operations.

Benefits

  • Staff Discount
  • Medical Benefits
  • Meal Benefits
  • Career Progression
  • Flexi Health Benefits
  • Performance Incentive Bonus

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Evening, Afternoon
    • Tuesday: Morning, Evening, Afternoon
    • Wednesday: Morning, Evening, Afternoon
    • Thursday: Morning, Evening, Afternoon
    • Friday: Morning, Evening, Afternoon
    • Saturday: Morning, Evening, Afternoon
    • Sunday: Morning, Evening, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 06 November 2024
  • Expected salary: $2,470 - $2,700 per month