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Jobs or company...
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Clinic Assistant

$ 3,000 - $ 3,500 / month
Original
Simplified

Role

As a Clinic Assistant in a pediatric clinic specialising in special needs children, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

  • Greet and meet people coming and direct them to appropriate areas
  • Efficient handling of call inquiries and providing general information of services.
  • Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
  • Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
  • Generate and calculate invoice, record, collect payment, and issuance of receipts on time
  • Handle changes in billing, refunds, and credits.
  • Handle closing, settlement, and payment collection
  • Support operation functions as and when needed
  • Monitor general hygiene and cleanliness
  • Any other ad-hoc duties assigned by the management

Requirement

  • Fresh diploma holders/work pass holders are welcome
  • GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
  • Good interpersonal and communication skills
  • Able to speak mandarin to mandarin speaking parents
  • Positive working attitude and customer centric mindset
  • Customer service mindset
  • Meticulous and organised with attention to detail
  • Ability to work independently and as a team.
  • Enjoy working in fast-paced environment
  • Proficient in MS Office
  • Hard working and keen to learn
  • Must be willing to commit to work on Saturdays

Day Time

5.5 days work week

Location

Thomson Plaza

Benefits

  • Medical & Medical insurance
  • Professional Development
  • AWS and Variable Bonus
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