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Job Description
Debt Recovery
Job Description
Debt Recovery
- Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment related issues with customers
- Prepare and maintain detailed reports on Debt Collection Agencies and Law firm activities and outcomes
- Validate Debt Collection Agencies and Law firm billing and commission computation to ensure timely payments to them
- Collaborate with internal teams to identify, develop and implement new strategies to recover debts
- Monitor accounts and transactions for unusual or suspicious activities that suggest fraudulent behaviour
- Collect evidences and document the findings for regulatory compliance and follow-up actions
- Collaborate with internal teams to implement fraud detection measures
- Improve SOPs and develop rational tactics that address payment issues while safeguarding against fraud
- Stay current with industry trends, best practices, and emerging fraud techniques
- Appropriate qualification in Finance, Statistics, Law enforcement, regulatory compliance, or related fields and experiences
- At least 2 years of work experiences
- Proficient in Microsoft Office Word, Excel, PowerPoint
- Experiences with credit management or fraud detection software will be advantageous
- Strong analytical and problem solving skills to identify and mitigate risks from multiple sources
- Good communication and written skills
- Proactive, resilient, with an eye for detail
- Strong sense of ethics and integrity to hande sensitive and confidential information
- Ability to work independently and handle multiple tasks efficiently
About StarHub
Size | More than 250 |
Industry | Integrated Telecommunication Services |
Location | Singapore |
Founded | 7 May 1998 |
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