Front Office Executive
$ 2,200 - $ 2,200 / Per Mon
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Reporting to the Front Office Manager, the incumbent will be responsible to:
Perform check-in and out duties
Handle guests' feedback in a professional manner and according to the Hotel's operational standards
Manage guest requests and enquiries professionally to ensure seamless stay experience
Perform cashiering duties and check all guests bills before presentation to guest upon checking out
Take incoming calls quickly and efficiently to connect to the respective guest or department
Log-in guests’ requests, channel them to the relevant department for action and follow-up on status of job completion
Oversee wake up calls process
Requirements
At least 1 year of work experience in a similar capacity in Hotel Industry
Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills
Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements
Knowledge of Opera System would be an added advantage
Perform check-in and out duties
Handle guests' feedback in a professional manner and according to the Hotel's operational standards
Manage guest requests and enquiries professionally to ensure seamless stay experience
Perform cashiering duties and check all guests bills before presentation to guest upon checking out
Take incoming calls quickly and efficiently to connect to the respective guest or department
Log-in guests’ requests, channel them to the relevant department for action and follow-up on status of job completion
Oversee wake up calls process
Requirements
At least 1 year of work experience in a similar capacity in Hotel Industry
Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills
Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements
Knowledge of Opera System would be an added advantage
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