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Accommodation Coordinator

Salary undisclosed

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The Job – Accommodation Coordinator

EF Singapore is looking for an energetic and empathic Accommodation Coordinator. The successful candidate will join our Housing Department under the supervision of our School Director. This is a full-time position in a truly international environment.

We are looking for candidates with experience in the hospitality or education industry. Successful candidates are target-driven people with proven communication skills in environments where students happiness and safety is top priority. Experience successfully utilizing diplomacy and conflict resolution skills on the job is a must.

Prerequisites to be successful in the role include:

  • Bachelor’s degree in related field
  • Fluency in English are required.
  • Additional languages a strong plus!
  • 2-3 years of operational experience within education/tourism or related field
  • Ability to take ownership in emergency situations to safe guard students and staff
  • International experience a strong plus!

Why you will love EF Singapore!

Our campus is in Singapore is located at 15 Carpenter Street, in downtown Singapore. Our campus welcomes thousands of students every year, from all over the world. We have a beautiful 6 story campus, with its very own rooftop events area. With a thriving international, fun environment, you will love being here at EF Singapore!

Additionally EF Singapore supports staff with the following Benefits:

  • Opportunities to visit our language offices globally (Zurich, Boston, and more!)
  • Tuition fee reimbursement for continued education
  • Discounts on EF programs globally
  • Personal Development Training Support, including Gallup Strength Finder training
  • Team lunches, events and office Holiday Parties
  • Free use of EF Hello: a premium Language Learning App
  • Employee of the Month Scheme
  • Local discounts
  • Opportunity to join unique student activities
  • And much more!

Key responsibilities will consist of:

  • Providing students with the highest quality host family/residence accommodation service, assessing student satisfaction and improving as needed.
  • Handling all issues regarding student welfare in housing and throughout campus with urgency.
  • Working directly with resident advisors and host families to problem solve, manage crisis, and help students acclimate to a new environment.
  • Communicating with all our international sales offices regarding logistics and disciplinary issues
  • Promoting and selling our homestay programs and recruiting host families to participate.
  • Enforcing school rules and policies at the residences/host families. This includes sharing emergency on call duties with other permanent school staff.

Day-to-day administrative processes including: processing invoices, relation with suppliers, expense department control, processing student travel information, etc.,

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.