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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Desk Shift Team Lead (Major Incident Management| ITIL) – 12 months

$ 6,000 - $ 7,000 / month
Original
Simplified

Responsibilities:

  • Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
  • Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
  • Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
  • Invoke and manage crisis and security management processes.
  • Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
  • Document all actions in accordance with standard company policies and procedures.
  • Act as the senior on shift and ensure proper shift handovers.

Requirements:

  • Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
  • 3 years proven experience in managing all aspects of Major Incident.
  • At least 4 years of experience in telecommunications within a large-scale business environment.
  • At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
  • Experience with developing training programs and delivering training.
  • ITIL V4 Foundation certificate and experience working with ServiceNow.
  • Agile, Six Sigma or related certifications
  • Having experience in the aviation sector is beneficial.

Additional info:

  • Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
  • 8am to 8pm (12hours, non-night shift)

To apply, please visit and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

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