Assistant Director - IT Operations (Cluster Office)

Position Overview

The Assistant Director is thus expected to work with IT Lead, Synapxe and Smart Systems on:

• Planning and IT implementation of a new Acute Hospital.
• Review processes and workflows with stakeholders to implement new healthcare initiatives for seamless care operations and desired outcome for patients.
• Understand cluster / institution specific needs and manage programmes to ensure that projects and initiatives are delivered on time with cluster-specific domain knowledge/practices and operational oversight for project delivery.
• Work closely with internal stakeholders and partners from strategic planning, business justifications to implementation for IT and smart systems.
  
  
  

Role & Responsibilities

New Hospital Planning – IT and Smart systems

• Lead the team to work with various users and project teams to ensure IT infrastructure, business and clinical systems readiness for timely deployment and verification.
• Lead the team to work with various users in collating business requirements of institution stakeholders, including IT initiatives, implementation and go-live planning.
• Lead the team to work with users on digital & smart technologies for the new hospital and the integration with IT systems.
• Lead the team to work with users and project teams to seek IT funding approval.
• Manage IT systems implementation progress to meet hospital milestones and requirements.
  
  
  

Hospital Operations

• Collaborate with project teams to determine project requirements and implementation approach, including technical knowledge, project staffing headcounts, project man-day costs for work plan.
• Manage stakeholders to determine project requirements and obtain approval for projects.
• Oversee the IT projects to ensure that projects are delivered according to plan (cost, quality, time).
• Oversee KTLO operations for the institution to ensure that SLAs are met.
• Manage in institution Risk Management and Business Continuity Planning.
• Support in the setup and participation for institution / cluster / national exercises (eg. BCP, DR, mass casualty, emergency planning, outbreak).
• Represent the organisation in cluster, institution and other committees or task forces to support the IT initiatives.
• Manage audit requests by internal / external auditors.
• Undertake requests as directed by the IT Lead or GCIO in alignment with cluster / institution objectives and goals.
  
  
  

Workplan Budgeting

• Manage pre-project assessment and feasibility studies and prioritises institution-specific projects to be included in the IT workplan.
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the IT workplan.
• Ensure synergies for deployment of cluster / institution projects with Cluster IT Governance.
• Develop, track, and control the IT annual operating and capital budgets to ensure sustainable cost optimisation.
  
  
  

Requirements

• Degree in Computer Science, Information Systems, Engineering or equivalent
• Minimum 10 years of related work experience
• Successful track record in project management, user and vendor management and as a Project Manager for mid to large-scale projects
• Team player and a strong collaborator
• Good verbal and written communication, analytical and conflict resolution skills and ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels
• Leadership and analytical skills and ability to work independently, process initiative to complete tasks and project assigned
• Ability to handle ambiguity work environment
  
  
  

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