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Desktop Support Specialist / Pasir Panjang/ Up to $3100 / Office Hours

Salary undisclosed

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OPEN FOR SINGAPOREANS ONLY

Work Location,: Pasir Panjang

Working Hours -8.30pm-6pm, Monday to Friday

Salary Up to $3100

Job Description

  • Perform troubleshooting for client platform related problems.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Perform service request related to client platforms.
  • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
  • Involve in client platform implementation/upgrade project.
  • Manage client platform implementation/upgrade project.
  • Perform on research/evaluation of client platform tools.
  • Provide systems related technical advice to customers or project team.
  • Manage client platform management systems.
  • Manage systems changes through change request process & provide status reports to the relevant parties.
  • Perform client platform related presales tasks.
  • Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
  • Ensure service level meet requirement. Propose and implement action plan when required.
  • Established facility management standards/best practices to ensure
  • operation consistency across project/facility management teams.

Qualifications:

  • Higher Nitec or Diploma Information Technology, or a related field.
  • Basic understanding of computer systems, hardware, software, and networking.
  • Strong problem-solving skills and the ability to troubleshoot technical issues.
  • Excellent communication skills, both written and verbal.
  • Ability to work well in a team-oriented environment.
  • Eagerness to learn and adapt to new technologies.
  • Strong organizational skills and attention to detail.
  • Preferably residing on the east side of Singapore.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • Access to the latest technologies and tools.
  • On-the-job training and mentorship from experienced IT professionals.

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335) by clicking the ‘Apply link’ .

Email to Riana at [email protected] for a confidential discussion

EA License No: 05C345

Please indicate the below information in your resume:

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!