Desktop Support Specialist / Pasir Panjang/ Up to $3100 / Office Hours
Salary undisclosed
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OPEN FOR SINGAPOREANS ONLY
Work Location,: Pasir Panjang
Working Hours -8.30pm-6pm, Monday to Friday
Salary Up to $3100
Job Description
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure
- operation consistency across project/facility management teams.
Qualifications:
- Higher Nitec or Diploma Information Technology, or a related field.
- Basic understanding of computer systems, hardware, software, and networking.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Excellent communication skills, both written and verbal.
- Ability to work well in a team-oriented environment.
- Eagerness to learn and adapt to new technologies.
- Strong organizational skills and attention to detail.
- Preferably residing on the east side of Singapore.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Access to the latest technologies and tools.
- On-the-job training and mentorship from experienced IT professionals.
HOW TO APPLY:
Simply submit your application with your updated Resume in MS Word Format to Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335) by clicking the ‘Apply link’ .
Email to Riana at [email protected] for a confidential discussion
EA License No: 05C345
Please indicate the below information in your resume:
Current & Expected Salary
Reason(s) for leaving
Notice Period / Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT!
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