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Receptionist (Multiple locations)

$ 2,500 - $ 2,500 / Per Mon

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Overview:

We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities:

Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
Answer phone calls, respond to emails, & address client inquires promptly & effectively.
Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
Maintain strict confidentiality of client information & adhere to privacy regulations.

Qualifications:

Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
Diploma or equivalent; qualifications in office administration or related fields are a plus.

Requirements:

Able to work retail hours (10am - 8pm)
Able to work weekends & public holidays
6 days off per month

Work location :

Ngee Ann City
Paya Lebar Singpost
Jurong Westgate
Serangoon Nex