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Manager / Senior Manager, Technology & Innovation (Digital Transformation)_Contract - 12 Months

Salary undisclosed

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What the role is:

The person in this role will contribute to the driving of NAC’s digitalisation journey, through leveraging technology partnerships and networks, and working with NAC departments to:

  • Transform NAC’s way of working through digitalisation
  • Improve NAC’s efficiency and effectiveness through adoption of digital tools and automation
  • Upskilling NAC’s workforce through digital and tech competencies


That will help to 1) improve organisational efficiency, 2) enhance service delivery and 3) increase staff’s digital competencies.

This role will support the in-house conducting of DMI starting 2025, development of staff digital competencies (e.g. in new areas like AI and Gen AI), coordinating of cross-department improvement projects for G2E, as well as internal comms to move the work positively in making NAC a digitally mature organisation by end FY27.

What we are looking for

  • Good and relevant Degree
  • At least 3 years working experience in relevant domains, working with technology or digital solutions and equipped with stakeholder and project/stakeholder management experience
  • Experience in
  • organisational digital transformation and related work
  • sourcing for suitable digital solutions and vendors
  • planning of digital tools adoption strategy and communication strategy
  • implementation and roll out of digital tools adoption
  • design, planning and implementation of digital initiatives in the organisation
  • Event organising including running hands-on sessions, talks and brown bags and developing relevant staff-communication collaterals and materials on the subject matter
  • Good understanding of tech solutions that can help with organisational efficiency and effectiveness
  • Good interest and experience in arts and technology fields
  • Good with Microsoft software including PowerPoint, Word and Excel, social media and digital communication platforms for staff engagement and outreach


Skills required:

  • Able to manage successful transformation projects as the Council adopts digitalisation solutions/ tools
  • Good project management skills
  • Good communication skills, both spoken and written
  • Good interpersonal skills and resourceful
  • Able to translate business units’ requirements, perform requirement gathering to better understand and match solutions for departments’ needs
  • Able to think critically and strategise systematically for the long term and to anticipate issues
  • Able to multi-task and work independently but also work well in a team setting where required
  • Good stakeholder management skills, integrating with staff, vendors and other government agencies to understand their requirements, and to identify key issues to arrive at recommendations


Value-Adding Qualities

  • Interest and/or experience in the arts and technology, and knowledge of technologies like augmented and/or virtual reality (ARVR) and interest in new technology trends and how they can drive new areas of growth
  • Prior experience working with tech or solution providers or stakeholders/agencies in the digital adoption scope of work
  • Experienced in innovation methodologies (e.g. AGILE, design thinking, UI/UX)
  • Familiarity in programming, coding, game engines, 3D software, Web 3 technologies and concepts would be an added advantage