Digital Enablement Analyst

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Join us in the midst of a rapid and exciting transformation! We are driving a customer-centric strategy, adopting new technologies, revamping our digital platforms, and building new digital capabilities.

The Distribution Digital Enablement team is at the forefront of our digital agenda. We design innovative solutions, solve complex problems, prioritize backlogs, and develop a clear roadmap for future digital initiatives.

As part of this dynamic team, you will support the Digital Transformation Lead in transforming our financial planning and point of sales platform. You will drive the ideation, development and iteration of product features, and play a crucial role in stakeholder management and change management to ensure maximum adoption of new capabilities and platforms across our channels.

• Support Digital Transformation Lead in implementing new platforms and capabilities, as well
• as maintaining current distribution platforms
• Collaborate closely with Engineers, Business Analysts, Tech Product Owners, and other
• stakeholders to ensure effective communication, understanding of business requirements,
• and prioritization of the backlog
• Facilitate requirement discussions and review user stories to ensure business requirements
• are accurately captured
• Oversee delivery quality by working closely with Technology and Quality Assurance teams
• during UAT reviews and sign-offs, ensuring operational readiness for each release.
• Document and prioritise identified defects, working closely with the development team to
• ensure timely resolution
• Support in preparing training materials and communications for new launches / releases to
• ensure business readiness and drive adoption
• Monitor project progress, provide updates, and escalate risks and issues as needed, following
• up on actionable items and mitigations.
  
  
  

Who We Are Looking For

• Prior experience in digital transformation project management and execution related roles in
• the financial / insurance sector preferred
• Excellent analytical and problem-solving skills
• Strong communication and documentation skills
• Good working experience in Ms Office Suite, JIRA and Confluence
• Customer centric
• Innovative and collaborative mindset
• Hands-on and accountable
• Practical and fast learner in a fast-paced environment
  
  
  

Working Experience

• At least 2-3 years of experience in digital transformation project management and execution related roles in the financial / insurance sector preferred
  
  
  

Education

• Degree in any discipline
  
  
  

Language

• Strong command of the English language
  
  
  

Work Format

• Hybrid
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.