Technical Product Manager

ADVANCE.AI is a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, risk management and has a global footprint with operations across ASEAN and wider APAC and Latin America it currently partners over 700 enterprise clients across banking, financial services, fintech, payment, retail and e-commerce sectors. ADVANCE.AI has a global footprint across 12 markets in 3 continents.

ADVANCE.AI is part of Advance Intelligence Group, a Series D-backed Tech Unicorn valued at US$2 billion, and also one of the largest independent technology startups based in Singapore. Founded in 2016, the Group has presence across South and Southeast Asia, Latin America and Greater China. The Group is backed by top tier investors SoftBank Vision Fund 2, Warburg Pincus, Northstar,Vision Plus Capital, Gaorong Capital, Pavilion Capital, GSR Ventures and Singapore-based global investor EDBI.

Ranked among LinkedIn's Top 15 Startups in Singapore in 2022 (the third year in a row we've been on the list), we are partners with 700+ enterprise clients across Southeast Asia, South Asia and Mexico in sectors such as banking, financial services, fintech, payment, retail and e-commerce.

Advance Intelligence Group employees are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Our culture is built on values that are core to who we are and what we stand for:

• We foster an INNOVATION mindset
• We achieve results with EFFICIENCY and excellence
• We take pride in the QUALITY of our work
• We uphold INTEGRITY in all we do
• We embrace COLLABORATION to work across business lines and borders
  
  

Role Overview

We are looking for a talented Technical Product Manager to lead the development and expansion of our Document Verification Product. This role requires a strong understanding of identity verification technologies, document scanning, document understanding, document forgery, and related compliance frameworks. The Technical Product Manager will collaborate with algorithm, engineering, data, and business teams to build scalable and innovative solutions that meet customer and regulatory requirements.

Responsibilities

• Product Strategy & Roadmap: Define the vision, strategy, and roadmap for the document verification product, ensuring alignment with company objectives and market needs.
• Technical Leadership: Deliver technical expertise in advanced document verification technology, focusing on OCR, quality assessment, fraud detection, and more. Lead the development of high-standard document verification solutions across both frontend and backend, serving diverse local and global clients. Work closely with partners and vendors to ensure seamless integration, high-quality outcomes, and impactful, scalable solutions tailored to client needs.
• Cross-Functional Collaboration: Collaborate with algorithm, engineering, compliance, R&D, and business teams to design and implement solutions that meet performance, security, and regulatory standards.
• Market Research & Analysis: Conduct thorough market research to identify emerging trends, competitor strategies, and opportunities for innovation in document verification technology.
• Customer Engagement: Gather customer feedback and requirements through direct engagement and translate them into actionable product features that improve the user experience.
• End-to-End Product Management: Oversee the entire product lifecycle from concept to development, launch, and ongoing enhancements, ensuring on-time delivery.
• Compliance & Security: Ensure document verification solutions meet compliance and regulatory standards, especially regarding data privacy and security.
• Metrics & Performance: Define key performance indicators (KPIs) and use data-driven insights to measure product success, optimize user engagement, and inform product decisions.
• Innovation & Scaling: Explore and introduce cutting-edge technology improvements, such as AI-driven document validation, anti-fraud measures, and automated workflows.
  
  

Requirements

• Education: Bachelor’s Degree in Computer Science, Engineering, or related field. Master’s degree or equivalent experience is a plus.
• Experience: Proven experience as a Product Manager, ideally in document verification, identity management, or related technology domains.
• Technical Skills: Technical expertise in document verification technologies, including OCR, image processing, and fraud detection tools, as well as other deep learning technologies.
• [Plus] Regulatory Knowledge: Strong understanding of identity verification regulations and global compliance requirements (e.g., KYC, AML).
• Communication Skills: Excellent communication skills with the ability to interface between technical teams, stakeholders, and business units.
• Track Record: Proven track record in driving product innovation, user-centric design, and delivering high-performance solutions in a fast-paced environment.
• Project Management Skills: Skilled in prioritizing tasks, managing projects, and delivering results in a fast-paced, evolving environment.