Customer Service Representative
Salary undisclosed
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- Work in a fun and loving environment!
- With career advancement opportunities.
- Flexible working hours.
Description
- Explain the programme details to parents and answer telephone enquiries and emails.
- Guide parents in registration process.
- Communicate and coordinate with parents with prompt follow-up with closure for all enquiries.
- Maintain and update student database.
- Follow-up with new sign-ups and parents who are interested to learn more.
- Responsible for day to day operations of the centre.
- Assist teachers in materials and class preparation (E.g. homework).
Requirements
- Fluent in English and Mandarin( to handle English and Mandarin speaking customers' enquiries).
- Possess good communication skills, with a pleasant disposition.
- Meticulous and systematic with administrative procedures.
- Experience working in enrichment or tuition centres an added advantage.
Working Hours
- Wednesday to Friday : 9.30 a.m. to 6.30 p.m.
- Saturday & Sunday : 8.30 a.m. to 6.30 p.m.
Interested candidates please apply by clicking " Apply Now ".
Job Types: Part-time, Permanent
Expected hours: 18 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Weekend availability
Work Location: In person
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