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Patient Service Associate (SOC)*

Salary undisclosed

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As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

  • Ensure clinic’s operational readiness
  • Register patients and book appointments accordingly
  • Perform cashiering duties, attend to and manage patients’ enquiries
  • Provide chaperone assistance to doctors/nurses and prepare consultation documents
  • Assist clinic/nurse manager in administrative duties
  • Perform any other ad-hoc duties and responsibilities that may be assigned from time to time


Requirements

  • Candidate must possess at least “O” Levels/Diploma
  • Proficient in computer skills
  • Team player with good communication and interpersonal skills
  • Able to multitask and work in a fast-paced environment
  • Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed


If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.