Boutique Managers - FASHION / MNC /LUXURY RETAIL - S$10,000
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Job Description
Industry leaders within luxury Fashion brands are seeking for dynamic Individuals to join the team as Boutique Managers!
Budget for this role: S$10,000
Responsibilities
- Define together with the Retail Manager on the annual strategy and objectives of the Boutique.
- Monitor sales targets and KPI's and implement annual action plans.
- Maintain profitability in all areas, including, sales, operations, customer service, clienteling and training
- Create a supportive environment that enables the team to achieve store goals and objectives
- Implement an effective data capture & follow up system for clients, prospects, CS and reservations and make regular checks with the team. To be used during daily briefings.
- Actively participate in events and maintain a visible presence in the industry to develop existing and new client base and to project a positive and appealing brand image
- Resolve client concerns/disputes
- Assess the store's needs and communicate these to the appropriate corporate departments
- Pursue and develop opportunities to meet new clients
- Evaluate sales staff performance, fix their objectives and KPI's according to guidelines and make regular assessment during the year.
- Propose and discuss with the Retail Manager, your staff evolution plans in terms of benefits, bonus and career development.
- Delegate operational activities and establish clear responsibilities within your team.
- Diffuse and animate your team with commercial actions (challenges, incentives, events) and information about the Brand's activity.
- Implement guidelines defined by your Retail Manager and the Brand to ensure full compliance with sales, financial and security procedures.
- Ensure Boutique check list is fully implemented and that Brand's guidelines are respected
Requirements
- Extensive experience in high-end luxury boutique management
- Knowledge of marketing, media, and merchandising techniques
- Ability to leverage networks by cultivating key industry related relationships
- Ability to think strategically
- Ability to motivate and manage work teams
Interested applicant, kindly submit full-detailed resume to [Confidential Information]
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
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