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Senior Executive (Case Management)

Salary undisclosed

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What The Role Is

You will report to the Director (Corporate Insolvency) and undertake case-specific and general administrative work within the Insolvency Office. This mainly involves corporate insolvency case administration, i.e. compulsory winding up cases, simplified winding up cases, voluntary winding up cases and defunct companies’ cases etc.

The Official Receiver administers the affairs of wound-up companies in accordance with the Insolvency, Restructuring and Dissolution Act (IRDA). It seeks to recover assets from the wound-up company to satisfy the debts owed to the creditors while ensuring that the various stakeholders in the wound-up company are treated fairly.

Apart from administering the affairs of wound-up companies, the Official Receiver also administers claims made by members of the public against the assets of defunct companies.

What You Will Be Working On

  • Undertake all aspects of corporate insolvency administration in accordance with the Insolvency, Restructuring and Dissolution Act (IRDA) or with the Companies Act (for pre-IRDA cases).
  • Respond to insolvency practitioners, other government agencies, law firms and key stakeholders as part of the case administration process.
  • Respond to case-specific written applications, claims and enquiries (on operational and legal matters) from insolvency practitioners and members of the public.
  • Assist with drafting submissions to management in relation to case administration matters.
  • Support IT projects on enhancements to the existing corporate insolvency management system.
  • Any ad hoc duties as required.


Requirements

What we are looking for

  • Possess qualifications in Accountancy, Finance, Business or Law.
  • Minimum 2 years’ experience in a Singapore Government agency in an administrative or operational role. Experience and knowledge related to the administration of company winding ups would be advantageous.
  • Ability to start immediately is preferred.


Personal Traits

  • Commitment to the Public Service and motivated by the desire to serve the public
  • Good interpersonal skills and team player, and yet able to work independently and be resourceful
  • Good written and verbal communication skills
  • Excellent organizational skills


Key Competencies

  • [Customer Service and Case Management] Effectively deliver services, coordinate and manage service cases, from the start of service requests to their resolution, including resolving service challenges and performing service recovery where needed
  • [Demonstrating Resilience] Demonstrate emotional resilience and courage to overcome difficulties, persevering in driving towards purposeful outcomes.
  • [Managing Risks] Evaluate possible situational risks and develop strategies to prioritise safety to members of public, agency, and officers. Adopt a risk-based approach to enable better decision making in resource allocation and risk management.
  • [Processing Cases] Ensure that each step in the case management process is carried out with professionalism and integrity.
  • [Using Data Effectively and Meaningfully] Monitor and analyse qualitative and quantitative data to better understand members of public and businesses (e.g. motivations of their behaviours). Use insights from data to guide decision-making for better deployment of resources.


The successful candidate will be appointed on a one-year contract in the first instance, renewable for another two years.