Team Lead, Job Coach @ Mindset Learning Hub

Job Description

To oversee employment services and lead the job coach team in the delivery of quality employment programmes and support to clients and employers.

Key Responsibilities:

. Design structure and process, develop plans and strategies for effective delivery of employment services

. Carry a caseload of maximum 30 cases to support, guide & coach MLH's clients (people in recovery or in distress from mental health conditions) in their vocational rehabilitation and to prepare them for job readiness

. Conduct intake interview to assess clients functional readiness and motivation for enrolment in vocational training, and/or working with clients to find, seek and get as well as sustain in employment

. Administer competency assessment on clients skills and abilities and feedback to them on their strengths and areas for improvement

. Conduct periodic review the progress of the work plans against the expected outcomes and make suggestion/s on revision of plans

. Maintain, collate and analyse data in preparation for reporting to Management & funders

. Plan and execute outreach with the job coaches to potential employers, fostering working relationships that will lead to employment or external traineeship opportunities for MLH clients

. Provide post-job support to the employers & MLH clients and address work-related issues arising at workplaces by MLH clients

. Develop mental health knowledge to facilitate in training and workshops to raise awareness and promote inclusive employment practices to the employers

. Develop capacity and capabilities of the employment services team to provide consultancy and advisory to government and employers in promoting mental well-being, embracing diversity and inclusivity in the human resource practices and building a mental health friendly workplace

Requirements:

. Bachelor's degree in human resource management, psychology or related field is preferred

. Proven experience in job coaching and staff supervision. Those with experience working with persons with special needs or mental health issues will have an added advantage

. Good initiative and strong problem-solving and analytical skills

. Good communication skills and ability to facilitate employability workshops to groups of employers

. Able to work in a multi-disciplinary team and a team player

. Able to travel to offsite work locations, ie. employer work sites, with possibility of more than 1 location a day