Systems Administrator (Ref 16726)

Responsibilities:

• Monitors and identify IT System anomalies 24x7, and performs resolution or escalation to relevant parties. Perform basic administration on the facility booking system.
• ITSM Incident and Service Request tickets handling.
• Perform various types of Level 1 tasks including but not limited to deploying batch scripts,verifying system status, troubleshooting, preparing reports, patching, packaging software, etc.
• Follow documented procedures for incident management, service request, remote access,escalation matrix, etc.
• Create, maintain and update SOP documentations.
• Utilize and master the tools and resources provided by the organization to effectively performjob responsibilities.
• Ensures operational availability of the secured Remote Admin facility and server room.
• Participate in pre- and post- power maintenance whenever there is a planned outage for thebuilding.
• Perform onboarding of new customers (eg. briefing, issuance of equipment)
• Perform information security validation of customers entering the facility
• Coordinate with Stakeholders whenever required
• Perform other duties as assigned.

Responsibilities

• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information System
• Minimum of 1 year working experience within NOC environment is preferred.
• Possess basic working knowledge and hands-on experience in Server and Network administration and/or equivalent in other platforms.
• Be scheduled for standby to cover shifts in case of team members unforeseen leave.
• Effective communication and interpersonal skills.
• Good written and verbal command of written English.
• Able to follow documented work instructions and procedures.

Shorlisted candidates will be offered a 1 Year agency contract employment.

License No : 12C6060