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Service Desk Agent

  • Full Time, onsite
  • MASTERS CAREER CONSULTANCY PTE. LTD.
  • Changi Business Park, Singapore
$ 2,800 - $ 2,800 / Per Mon


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Location: Educational Institute near Upp Changi MRT Station

Working Hours:

Monday to Friday: 8:00 AM to 6:00 PM
1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (rotation)

Salary: Up to $2,800 (based on qualifications and experience)

Responsibilities:

Provide 1st Level Technical Support via phone, remote assistance, and email.
Escalate and track incident/service requests professionally and promptly.
Provide onsite support as needed.
Assist with additional administrative tasks as required.

Requirements:

Minimum 6 months of experience in an IT service desk environment preferred.
Strong written and oral communication skills in English.
Excellent telephony and problem-solving skills.
Self-motivated with a customer-oriented attitude.
Ability to collaborate effectively in team environments

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899