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Telemarketing Specialist (Basic + Comm + Incentives)

$ 2,800 - $ 4,000 / month


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Job Description

Responsibilities:

  • Participate in classroom training to ensure updated products knowledge and on current regulations.
  • Conduct quality telemarketing calls to promote General Insurance products (e.g. Personal Accident Plan, Dementia Insurance, Home Insurance) to existing and prospective customers
  • Identify and/or create opportunities to cross-sell and up-sell
  • Convert leads provided by the company to quality sales through telemarketing activities
  • Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
  • Update customer information in the database
  • Participate in process improvement projects

Requirements:

  • Minimum GCE O Level.
  • At least 1-2 years of outbound call experience.
  • Possess or is in the midst of attaining BCP, PGI and HI Certificates.
  • Display strong resilience in handling rejection and objections from customers.
  • Proficient in English.

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)