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Sales Associate

Salary undisclosed


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DUTIES & RESPONSIBILITIES

Sales

- Working alongside Head of Sales in conversations with collectors, artists and institutions

- Assist in monitoring online sales platforms

- Interacting with the public in front-facing capacity including answering phone calls and fielding visitors and collector’s questions.

- Supporting the design and development of digital sales tools

- Support our current loyal client base, as well as proactively building and nurturing new customer relationships

- Monitoring and research global art markets and implementing sales strategies

- Work with other teams (Marketing, Curatorial) to provide content and support for exhibition related matters.

- Ensure timely follow up with clients after exhibition and art fairs

- Generate accurate and timely invoices to clients

- Respond to email inquiries and other inquiries through 3rd party sales channels such as Ocula and Artsy

- Maintain up to date and comprehensive client information

- Build customer service relationship for effective and comprehensive coverage

- Update Gallery Manager daily on customer’s general business

- Achieve monthly and yearly sales targets

- Manage specific portfolios under his/her responsibility.

Market Research and Observation

- Work with colleagues to transform market intelligence into sales opportunities

- Attend gallery and museum exhibitions to increase visibility in the art world

- Work closely with Gallery team to plan, organise and install art fair booths in specific markets

- Monitor any possible market changes or shifts in customer’s demand and preferences.

Exhibition/Fair Management

- Responsible for air fair applications

- Completing all administration tasks relating to the participation in fairs, including submission of forms and artworks

- Lisie with fairs to ensure all relevant information is received prior to event.

- Assist with press and catalogue entry and preparation of fair materials

- Coordinating transport to ensure all artworks arrive and depart safely.

- Assist with all on-site aspects of art fairs

- Assist with move-in and move-out of art fairs

- Prepare shipment to client for sold works after the fair

- Working closely with exhibitions team ensuring exhibition-related programmed are aligned with direction of exhibitions

- Working with other department heads to ensure teams run smoothly and maintain harmonious working methods and communications

- Directly line manage 3-4 staff ensuring these staff members feel supported, nurtured and equipped with the relevant information to carry out their duties effectively

Administrative

- Provide general support to visitors

- Provide information by answering general questions and requests

- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.

- Handle sensitive information in a confidential manner

- Oversee and supervise the work of junior staff

- Provide administrative support for gallery activities and manage curatorial projects

JOB HOLDER’S SPECIFICATIONS

- Comfortable being in a front-facing in-person role.

- Possess a post-graduate degree preferably in the Arts/Arts History/Art Management

- Keen interest in and strong knowledge of SEA art history

- Proficient in Microsoft Office Applications

- Thorough knowledge and appreciation for the artist represented by the Gallery

- Strong organisational, project management, and inter-personal skills, able to work independently

and as part of a team

- Able to withstand work pressure and customer’s demands

- Able to work on weekend and at after hour events

- Ability to treat sensitive information with appropriate discretion

- Entails moderate physical duties daily

- Travel is required

- Punctuality in all aspects of the position

- Dress Code: Smart Casual


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,000 per month
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