IT Operations Specialist / Central / North / 12 hour rotating shift
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Job Description
The IT Operator is responsible for:
Provide single point of contact for incident, service request and escalation.
. Monitor, manage and maintain data centre operation and facilities.
. Manage equipment movement
. Daily monitoring of status
. Ensure proper running of the existing data centre systems.
. Perform tape mount and un-mount for the backup operation.
. Handle the portable media storage for off-site storage.
. Liaise with the vendor on maintenance and enhancement issues.
. Troubleshoot and report system incidents/problem and abnormalities.
. Resolve incidents related to routine problems or known issues.
. Adhere to service level agreement for response time and turnaround time.
. Able to work shift including weekends and public holidays.
Requirements:
. Possess Diploma in Computer Science/Electronics/IT or equivalent
. Minimum 1 year of relevant working experience in IT infrastructure operation
. 12 hrs shift working
Interested candidates, please forward a detailed resume and email to careeratempserv.com.sg
Tempserv Pte Ltd
License No: 06C3745
Attention: Wee Wan Qi / EA Personnel No: R22109446