Cloud Kitchen Shift Lead | 4 Days Work | Great Benefits
$ 2,500 - $ 2,500 / Per Mon
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Smart City Kitchen is a global leader in the cloud kitchen industry. Our commercial facilities are dedicated to food delivery and food preparation business. In Singapore, we are partnering with some fantastic restaurants such as Jollibee, Wingstop and Domino’s, to connect hungry customers with amazing food.
Our Facility Operations Team on the ground plays a crucial role in safeguarding our facility and providing a high standard of hygiene, safety and customer experience. We are looking for superstars like you to join our dynamic team and support our growing business!
About the Role:
Shift Leads manage a team of runners, fulfilling food orders, troubleshooting issues at our facility and managing stakeholders with a smile on their face.
Benefits:
Fast track promotion and compensation progression every 3 months
18 days annual leave
4-day work week
Full medical coverage
Monthly cell phone credit
Mentorship and upskilling on the job
Responsibilities:
Transfer delivery orders from our clients’ kitchens to the central dispatch area
Traffic control for delivery orders during peak hours, and provide effective communications with both kitchen crew and delivery riders
Respond to our clients’ inquiries in a timely manner, be the dependable face of our company
Troubleshoot and resolve issues on site with a sense of urgency
Communicate policies and updates to our clients and their kitchen crew
Follow SOP and complete daily checklists
Execute facility improvement projects on site
Who are we looking for:
You have rich experience in a food service, hospitality or retail environment
You are able to maintain a positive attitude and manner in a fast-paced, high-pressure environment
You are able to communicate effectively in person and digitally
You are able to solve problems independently with a sense of urgency
You are a team player, punctuality and reliability is your forte
You are always looking to progress in your career
Proficient in Microsoft Excel or Google Sheet
Our Facility Operations Team on the ground plays a crucial role in safeguarding our facility and providing a high standard of hygiene, safety and customer experience. We are looking for superstars like you to join our dynamic team and support our growing business!
About the Role:
Shift Leads manage a team of runners, fulfilling food orders, troubleshooting issues at our facility and managing stakeholders with a smile on their face.
Benefits:
Fast track promotion and compensation progression every 3 months
18 days annual leave
4-day work week
Full medical coverage
Monthly cell phone credit
Mentorship and upskilling on the job
Responsibilities:
Transfer delivery orders from our clients’ kitchens to the central dispatch area
Traffic control for delivery orders during peak hours, and provide effective communications with both kitchen crew and delivery riders
Respond to our clients’ inquiries in a timely manner, be the dependable face of our company
Troubleshoot and resolve issues on site with a sense of urgency
Communicate policies and updates to our clients and their kitchen crew
Follow SOP and complete daily checklists
Execute facility improvement projects on site
Who are we looking for:
You have rich experience in a food service, hospitality or retail environment
You are able to maintain a positive attitude and manner in a fast-paced, high-pressure environment
You are able to communicate effectively in person and digitally
You are able to solve problems independently with a sense of urgency
You are a team player, punctuality and reliability is your forte
You are always looking to progress in your career
Proficient in Microsoft Excel or Google Sheet
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