Duty Manager (Hotel Service Manager) - 4248

$ 3,000 - $ 3,500 / month

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Job Description

Singapore Based (Tanjong Pagar)
5 Days (Based on Roster)
Salary: $3,000-$3,500
2 years of relevant experience Assist the Front Office Manager and Assistant Front Office Manager.
Career Progression Opportunities

Job Description

To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
To welcome and bid farewell to all VIP guests.
To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
To handle complaints or incidents/accidents occurring in the hotel when necessary.
Record all complaints into logbook for management and all departments attention or follow up.
Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements