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Quality Analysis Specialist

Salary undisclosed

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  • Building, developing, and measuring performance of key metrics to generate insights

Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.

  • Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.
  • Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.
  • Collaborating with key stakeholders on various data science and content integrity quality management projects
  • Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out
  • Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.

Qualifications

  • Minimum Qualifications:
  • BA/BS degree.
  • 5 years of experience working in program or project management.
  • Experience in program management on cross-functional projects.
  • Experience in stakeholder management.
  • Working experience in content moderation and enforcement quality or similar domains.
  • Experience in leading data-driven projects.
  • Experience in providing data insights.
  • Excellent analytical skills with SQL experience.
  • Excellent written, verbal, and professional communication skills.