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Training Executive

Salary undisclosed

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Responsibilities:

  • Support in assigned outlets operation during the weekends
  • Exemplify the desire to upsell new promotion items and motivate the team to achieve sales targets daily
  • Forming the new hires’ training plan for the new outlet and coaching onsite to support the operation during the first month of opening.
  • Provide counselling and mentoring outlet staff to align with company SOP
  • Conduct On-the-job training programme and assessment
  • Evaluate learner’s feedback and follow up performance consistency
  • Work harmoniously with the Branch manager
  • Other training administrative duties and projects as assigned

Requirements:

  • At least 1 year of demonstrated experience in F&B/Hotel/Airline training
  • Experienced in conducting On-the-Job training
  • Experience in monitoring multiple outlet’s training performances and cross-deployment between outlets frequently
  • Strong project management skills to ensure projects are delivered on time, able to simultaneously manage multiple projects with little supervision
  • Intermediate proficiency in PowerPoint and Excel; competency in MS Office products (outlook, word) required
  • ACTA, ACTAv4 or ACLP certification will be an advantage

Personal Attributes:

  • Positive working attitude
  • Good interpersonal, people management, and communications skills
  • Dedicated, committed and keen to learn
  • Strong planning, analytical and problem-solving skills
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