Front Office Lead

Salary undisclosed

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Front Office Lead

Work Dynamics - Integrated Facilities Management

Site Operations

Create a comfortable, welcoming and hospitable experience for employees and their guest.
Boost agility in the workplace by managing up-to-date visitor information.
Handle internal & external calls and correspondence.
Anticipate client needs through observation to create memorable experiences.
Manage stationery requisition and related inventory management.
Adhoc responsibilities assigned by Workplace Manager.

Customer Services

Foster a sense of community and create happiness at work for our team, our client and their guest.
Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

Provide personable and efficient visitor registration services.
Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
Enhance safety and security of our client's facility by management of visitor movement.
Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

Conference Meeting Room Booking

Assist & educate client to achieve optimization and efficiency for meeting room bookings.
Enhance user comfort and services by efficient turnaround of meeting rooms.
Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

Experience

2-years' experience in Hospitality and/or Tourism sector or related professional area
Prior experience to manage meeting room services is an advantage
Diploma from an accredited institute

Task Skills