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Full-time (5 days a week, including weekends)
We are seeking an individual to join our team as a Receptionist at our training centre located in town (Somerset). The ideal candidate will play a crucial role in ensuring the smooth operation of our training facility and providing excellent support to our learners. This position involves a variety of tasks ranging from facility management to student interaction.
Responsibilities:
Facility Management:
- Ensure the training center is tidy and all rooms are prepared for the next day's classes.
- Monitor and replenish supplies as needed.
Daily In-processing of Learners:
- Welcome learners in the morning and facilitate the smooth check-in process.
- Provide necessary information and assistance to learners as they arrive.
Student Registrations:
- Assist learners with the registration process when they visit the center.
- Manage and organize student records with accuracy.
- Promote and recommend courses to potential and existing learners for new courses to enroll in
Backend Enrollment Processing:
- Process student enrollments in the backend system.
- Follow up on payment status and communicate with learners regarding outstanding balances.
Attendance Confirmation and Follow-ups:
- Call learners to confirm their upcoming attendance for classes
- Conduct regular reminder calls to ensure learners are prepared for their sessions.
- Follow up on any attendance-related issues or concerns.
Requirements:
Must be available to work on both Saturdays and Sundays.
Previous experience in a receptionist or administrative role is preferred.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in basic computer applications.
Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
If you are a motivated individual with a passion for providing exceptional customer service and contributing to the success of adult learners, we encourage you to apply. Join our team and be a vital part of our commitment to delivering high-quality training experiences.
