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E-commerce
Summary of role requirements:
- Daily operations include preparing orders and packing orders
- Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
- Attending to customer enquries on online platforms
- Write and edit product content that will be published on e-Commerce websites/platforms
- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
- Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
- Handle on screen and backend livestreams
- Identify and assess customers’ needs to achieve satisfactionn
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Manage showroom for walk in enquiries and servicing
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Willing to appear on screen
- 5 Day Work (Saturday included)
- Working hours: 9am - 5pm
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 15 November 2024
- Expected salary: $2,500 - $3,000 per month
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