Senior Manager, Fraud Management
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At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
This role plays a vital role in safeguarding our organization by detecting and preventing fraud. This role requires strong analytical skills to evaluate data and identify patterns to detect potential fraud and attention to detail for reviewing the claim accurately.WHAT YOU'LL BE DOING
- Utilize data analysis technique to identify trends and patterns in claims that may indicate fraudulent activity.
- Conduct thorough investigation and assessment of Claims suspicious of fraudulent intent.
- Conduct interview with claimants/FSCs to gather information and gather details
- Collect and document evidence relating to the fraudulent claim ensuring compliance standard.
- Prepare detailed reports summarizing findings, evidence and recommendations for actions on Policy & claims for Senior Management
- Ensure timely resolution and adherence to deadline.
- Develop and Implement fraud prevention strategies and training to staff/Agency Force.
- Perform other related duties as requested.
WHAT WE ARE LOOKING FOR
- Degree and above.
- Minimum 5 years of working experience handling Commercial/Financial crime investigation.
- Possess investigation & interrogation skills.
- Have an analytical mindset.
- In-depth legal knowledge in Commercial/Financial crime and prosecution process/procedures.
- Willing to travel off site for investigation.
- Good interpersonal and written skills.
- Proficient in MS Office Suite.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.