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Description
We are seeking a meticulous and adaptable Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has knowledge of customer service best practices to contribute to high quality customer service and achieve sales targets.
Core Responsibilities & Accountabilities
- Processing orders via email/phone/ordering App
- Receiving and processing purchase orders
- Issuing sales transaction invoices
- Contacting customers by phone or email to answer products queries and obtain information
- Provide administrative support to the Sales and Accounts teams
- Coordinate with sales, production, logistic teams and drivers to ensure timely deliveries
- Directing feedback from customers to relevant departments
- Maintaining and updating sales and customer records
- Prepare daily/monthly sales report and other ad-hoc reporting when required
- Filing of invoices (monthly payment customers)
- Any other administrative duties as assigned
- Excellent interpersonal and communication skills
- Proficient in Microsoft Word, Excel and PowerPoint
- A team player with a positive and cheerful personality
- Prefer candidates who are able to start work immediately or within short notice
- Experienced sales executives are welcome to apply
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,200 - $2,500 per month
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