Key Accounts Holder (Up to $3000 / West Area / FMCG)
$ 3,000 - $ 3,000 / Per Mon
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Summary:
Basic up to $3000 + KPI Incentive + Performance bonus
Monday to Friday, 8.30am to 5.30pm ; Saturday 8.30am to 3.00pm
West region: Clementi
FMCG industry
Farmer role, no need to hunt sales
Job scope:
Act as the primary point of contact for key clients, addressing inquiries, sharing product/service details, and maintaining positive relationships to enhance satisfaction.
Process and track client orders, ensuring prompt and accurate delivery. Collaborate with sales, logistics, and production teams to meet client expectations.
Handle complaints and resolve problems effectively. Proactively identify potential issues to avoid disruptions in service.
Collect feedback to support continuous improvement efforts. Prepare regular reports on account activities, satisfaction levels, and KPIs.
Work closely with sales and other internal departments to align strategies and address client-related needs efficiently.
Requirements:
Proven experience in customer service, account management, or a related field (2+ years).
Experience working with key accounts or in a B2B environment is an advantage.
Proficiency in customer service software (e.g., CRM systems) and MS Office
Applicants who express interest in this job advertisement, you may WhatsApp your particulars to 80854833 in the following format,
Position applied: Key Account Customer Service Representative 1527
Name:
Residential area:
Availability to start date:
Commitment period:
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
20C0280
R21102913
Basic up to $3000 + KPI Incentive + Performance bonus
Monday to Friday, 8.30am to 5.30pm ; Saturday 8.30am to 3.00pm
West region: Clementi
FMCG industry
Farmer role, no need to hunt sales
Job scope:
Act as the primary point of contact for key clients, addressing inquiries, sharing product/service details, and maintaining positive relationships to enhance satisfaction.
Process and track client orders, ensuring prompt and accurate delivery. Collaborate with sales, logistics, and production teams to meet client expectations.
Handle complaints and resolve problems effectively. Proactively identify potential issues to avoid disruptions in service.
Collect feedback to support continuous improvement efforts. Prepare regular reports on account activities, satisfaction levels, and KPIs.
Work closely with sales and other internal departments to align strategies and address client-related needs efficiently.
Requirements:
Proven experience in customer service, account management, or a related field (2+ years).
Experience working with key accounts or in a B2B environment is an advantage.
Proficiency in customer service software (e.g., CRM systems) and MS Office
Applicants who express interest in this job advertisement, you may WhatsApp your particulars to 80854833 in the following format,
Position applied: Key Account Customer Service Representative 1527
Name:
Residential area:
Availability to start date:
Commitment period:
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
20C0280
R21102913
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