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Backend Operations Role in International Bank (12 months contract)

$ 4,000 - $ 4,000 / Per Mon

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Location: Tampines

Duration: 12 Months (Renewable)

Working Hours: Mon to Fri (9am to 6.30pm)

Salary: UP to $4,000/Month

Duties:

Process customers’ requests in the Card Services Financial Payment function, e.g Fund Transfer, SmartPay, Cardholder Payment
Complete all requests with accuracy and within the agreed Service Level Agreement
Manage and resolve customers’ and business units’ feedback/complaints and queries promptly
Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
Support in digitization effort driven by the management and ad-hoc /admin tasks assigned

Requirements:

Minimum Degree OR
Diploma holders with prior experience in banking industry
Meticulous with sharp attention for detail
Knowledge of Microsoft applications

To Apply
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