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Assistant IT Infrastructure Manager

Salary undisclosed

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LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Role Purpose{{:}}

To assist in the design, implementation, management, and maintenance of the organization's IT infrastructure to ensure optimal performance, security, and scalability. This position supports the Regional IT Infrastructure Manager in overseeing network systems, servers, storage, and overall IT architecture to meet business needs. The Assistant IT Infrastructure Manager also contributes to troubleshooting technical issues, ensuring data security, and managing infrastructure projects.

Main Roles and Responsibilities{{:}}

  • Maintain, upgrade and monitor the company network and outlets (Firewall, Wi-Fi, Switches & VPN)
  • Install, configure, troubleshoot ongoing usability of computers, telephony, printers, mobile devices management
  • Prepare and maintain the records of incident, software licences and other IT assets inventory
  • Ensure availability of IT infrastructure services to authorized users including Active directory, Print, Mail, and Windows servers
  • Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities to first level team
  • Source, manage and work with the designated vendors to ensure the smooth operations and maintenance of the company's IT infrastructure, telephony, data recovery and desktop/laptop computer support
  • Establish the IT guidelines and security policies to educate the employees on good IT practices
  • Perform any job-related duties as assigned by the superior


Requirements

  • 7 years of IT experience with a minimum of21 year in providing end-user support
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and telecommunication systems
  • A strong team player with ability to work in a collaborative environment


Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page @ https{{:}}//www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https{{:}}//www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.