Delivery Consultant

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Job Responsibilities

• Assist to conduct new vehicle delivery process for customers
• Confirm appointment for delivery with customers and ensure efficient and smooth delivery process
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery
• Coordinate with PDI centre on deliveries and arrange for rectification if any and follow up
• Demonstrate and explain vehicle features, warranty, and service schedules to customers
• Explain delivery documents and ensure they are completed, signed, and filed accordingly
• Assist customer to make appointment for first servicing
• Ensure consistent customer service is provided throughout the delivery process
  
  

Job Requirements

• Minimum A Level/ NITEC/ Diploma in Mechanical Engineering/ Hospitality/ Retail or other equivalent discipline.
• At least 1 year of relevant working experience
• Relevant customer service experiences, Retail or Automotive industry preferred
• Excellent interpersonal and communication skills
• Familiar with Microsoft Office applications
• Possess Class 3 driving license would be a plus
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.