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As an E-Commerce Associate, you will be responsible for tasks related to online sales and customer service.
Responsibilities:
Managing Online Listings: Creating, updating, and optimizing product listings on e-commerce platforms
Customer Service: Assisting customers with inquiries, resolving issues, and handling returns and exchanges
Order Processing: Ensuring that orders are processed accurately and shipped in a timely manner.
Inventory Management: Monitoring stock levels, coordinating with suppliers, and managing inventory records.
Sales Analytics: Analysing sales data to identify trends, track performance, and develop strategies for growth.
Marketing Support: Assisting with online marketing campaigns, promotions, and social media efforts.
Website Maintenance: Helping to ensure the website is functional, up-to-date, and user-friendly.
Qualifications:
Diploma or bachelor's degree in marketing/business information technology or any related field
Min. 2 years experience in an e-commerce role
Experience in Shopify is a must
Basic coding skills in HTML, and CSS3 is a plus.
Proficient in Microsoft Office (Excel, Word, etc)
A flair for words and good copywriting skills with a keen eye for good style and design
Able to start work immediately will be added advantage
Join us if you are
You are passionate about fashion and keep up with all the latest fashion trends
You are passionate about and personally up to date on the emerging e-commerce trends
You are a self-starter, proactive, and extremely hands-on. You are willing and able to manage both the conceptualization and execution from start to finish
You want to be part of a team that offers career advancements to individuals who perform to succeed
Ability to work independently and on multiple projects concurrently
Responsibilities:
Managing Online Listings: Creating, updating, and optimizing product listings on e-commerce platforms
Customer Service: Assisting customers with inquiries, resolving issues, and handling returns and exchanges
Order Processing: Ensuring that orders are processed accurately and shipped in a timely manner.
Inventory Management: Monitoring stock levels, coordinating with suppliers, and managing inventory records.
Sales Analytics: Analysing sales data to identify trends, track performance, and develop strategies for growth.
Marketing Support: Assisting with online marketing campaigns, promotions, and social media efforts.
Website Maintenance: Helping to ensure the website is functional, up-to-date, and user-friendly.
Qualifications:
Diploma or bachelor's degree in marketing/business information technology or any related field
Min. 2 years experience in an e-commerce role
Experience in Shopify is a must
Basic coding skills in HTML, and CSS3 is a plus.
Proficient in Microsoft Office (Excel, Word, etc)
A flair for words and good copywriting skills with a keen eye for good style and design
Able to start work immediately will be added advantage
Join us if you are
You are passionate about fashion and keep up with all the latest fashion trends
You are passionate about and personally up to date on the emerging e-commerce trends
You are a self-starter, proactive, and extremely hands-on. You are willing and able to manage both the conceptualization and execution from start to finish
You want to be part of a team that offers career advancements to individuals who perform to succeed
Ability to work independently and on multiple projects concurrently
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