Customer Service Officer
Salary undisclosed
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Responsibilities:
- Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish.
- Oversee distributor relations, focusing on procurement and customer service.
- Prepare quotations and necessary documentation to customers.
- Keep updating pricing data & order status for clients reference.
- Collaborate with clients/logistics forwarders/ and other departments to ensure smooth operations.
- Address customer inquiries shortly.
- Work closely with internal departments (sales, warehouse, engineers) to resolve customer issues and implement effective solutions.
Requirements:
- Diploma with 2+ years of relevant experience.
- Strong communication skills.
- Works well under pressure
Benefits:
- Working hours 8.30 am to 5.30 pm, Mon to Fri.
- Medical and Dental Claim
- Performance Bonus & 13 months
- Annual Leave 14 days
Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)
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