F&b Captain

The role:

We are partnering with our client, who is a 5-star premium international hotel in the heart of Orchard Road in Singapore. They are looking to hire part-time F&B Service Captains to support their Banquet, all day dining, and signature Italian restaurants. This role requires maintaining high standards of customer service and ensuring guests receive optimal service.

Key Responsibilities:

• Provide excellent customer service, always keeping the guests’ needs in mind.
• Take initiative to resolve guest concerns and communicate effectively with both guests and colleagues.
• Contribute ideas to improve operations and the dining experience.
• Promote the services and facilities available to guests.
• Ensure personal and guest safety during all duties.
• Be knowledgeable about the menu and confidently make suggestions based on dietary requirements or preferences.
• Prepare the dining area for service and maintain cleanliness according to standards.
• Greet guests warmly and follow up on any questions or requests promptly.
• Prioritize guest satisfaction and ensure a positive service experience.

Qualifications:

• High school education or relevant experience in hospitality.
• Strong communication skills with a good command of English.
• Enthusiastic and eager to learn new skills.
• Adaptable and willing to take on various tasks as needed.
• Basic knowledge of food and beverage service, with a positive and team-oriented attitude.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $15 - $17 per hour