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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed

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About Us

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI's AI Agents provide human-like engagement to facilitate customer interactions at scale, enabling businesses worldwide to connect with their customers and provide exceptional customer service and strong business ROI.

The role

  1. This position will work at DBS (Changi Business Park) to maintain support for our conversational AI products.
  2. This is a 1-year (renewable) contract.

Key Responsibilities

  • Product Support: Provide timely and effective support for live products, including ASR (Automatic Speech Recognition), QM (Quality Management), outbound call systems, and Engage platform. Best to have additional expertise in Podman and OCP, and to have some experience with Cisco Voice Gateway as well.
  • Troubleshooting: Identify, diagnose, and resolve product-related technical issues, either independently or in collaboration with development teams.
  • Issue Escalation: Escalate complex issues to the engineering or product development teams when necessary and follow up until resolution.
  • Monitoring & Maintenance: Regularly monitor the performance of live products to detect potential problems before they affect users. Provide ongoing maintenance and updates as needed.

Candidate requirements

Technical Skills:

  • Familiarity with Podman and OCP (OpenShift Container Platform) in a production environment.
  • Experience with Cisco-related technologies and systems.
  • Understanding of ASR, QM, and other AI products is a plus.
  • Experience with troubleshooting tools, logs, and ticketing systems (e.g., JIRA, Zendesk, etc.).

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 2+ years of experience in product support, technical support, or a similar role.
  • Familiarity with DevOps tools and methodologies is an advantage.

Soft Skills:

  • Excellent verbal and written communication skills.
  • Ability to simplify complex technical details for non-technical users.
  • Strong problem-solving skills and a customer-first mindset.
  • Ability to work both independently and in a collaborative environment.
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