Project Manager - IT Operations (Cluster Office)

Position Overview

The Project Manager Leads / Co-leads Execution Of Cross-functional Projects From Initiation To Completion, Optimize The Collective Impact Of Multiple Projects. He/She

Role & Responsibilities

Programme Management Framework

• Contribute to enhance programme/project framework capability within the organization.
• Adhere to programme/project framework, templates, tools and systems to deliver on cost, time, quality metrics.
• Able to measure conformance of programme management framework and take corrective actions, as necessary.
  
  
  

Stakeholder Engagement

• Identify and engage stakeholders, including sponsors, executives, project teams, and end-users.
• Develop credibility with stakeholders through effective communication and keep stakeholders informed of the programme progress and key decisions.
  
  
  

Develop Project Plan

• Define project scope, objectives, and expected outcomes.
• Develop a program plan that outlines the approach, timeline, resource requirements, and key deliverables.
• Set expectations for periodic and milestones reviews including status report, project risk identification and other dashboards.
  
  
  

Monitor and Track Project Execution

• Manage multiple projects within the project.
• Drive project to meet cost, timeline, manpower and quality targets.
• Work with division and cross divisional management and project sponsors to gain agreement and manage expectations.
• Work with subject matter experts to detail out the requirements and tasks to achieve an optimal outcome for the project.
• Perform risk management, including assessment of risk treatment associates with deliverables and/or related systems/services in accordance to organization risk management framework.
• Guide and support team in resolving business escalations and reconcile deliverables with business objectives.
• Drive project discipline to document changes, issues and risks that affect implementation.
• Implement process improvements to reduce development time and assist in the integration of complex business factors.
• Report timely on project’s achievements, issues and progress.
  
  
  

Workplan and Budgeting

• Manage the budgeting of key strategic projects e.g. liaising with business owner during workplan cycle to identify key projects alignment to strategic roadmap.
• To have visibility on approved IT workplans and ensure workplan is carry out.
• Work with PMO Team to track, measure and report to ensure accountability.
  
  
  

Hospital Operation

• Administer, review and improve existing IT governance processes e.g. IT Crisis management plan.
• Coordinate and perform timely review of department Standard Operating Procedures (SOPs), policies and IT Risks, and initiate updates / streamlining / improvements where necessary.
• Act as key IT contact for business ensuring IT services and supports are delivered in the desired manner.
  
  
  

Requirements

• Degree in Computer Science, Information Technology or equivalent.
• At least 6-8 years of relevant IT experiences.
• Strong program and project management skills in medium to large-scale projects, with experience and a broad understanding of healthcare business processes.
• Excellent skills to manage multiple stakeholders including users, senior management including the C-levels, IT teams, project teams, and vendors.
• Strikes to understand challenge, be proactive and anticipatory in thinking process.
• Be driven and provide significant value to business unit.
  
  
  

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