Information Technology Business Analyst
Salary undisclosed
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We are looking for IT Business Analyst for one of our client projects in Singapore.
Business Analysis and Solution Design
- Collaborate with vendors and business users to manage and maintain the intranet system
- Analyse and document business requirements, specifically for procurement processes, and translate them into system design specifications
- Work closely with the procurement team to identify system improvements and automation opportunities to streamline operations
- Collaborate with internal stakeholders to understand their requirements and develop detailed documentation to support system improvements
- Analyse current business processes, identify inefficiencies, and recommend enhancements for greater efficiency and system optimisation
- Collaborate with IT teams to design technical solutions that align with business objectives
Project Management
- Assist in project planning and tracking, ensuring milestones are met, and projects are delivered on time and within scope
- Monitor progress to ensure alignment with business goals and manage any risks or roadblocks that arise during the project lifecycle
- Develop and execute test cases to ensure that the solutions implemented meet business requirements
- Prepare training materials and support users post-implementation to ensure smooth system adoption
Vendor Management
- Manage relationships with external vendors, ensuring service delivery aligns with business requirements and project timelines
- Work closely with vendors to ensure system performance, upgrades, and issue resolution are handled promptly and efficiently
Requirements
- A bachelor’s degree in IT, Computer Science, Business, or a related field. Agile or PMI-PBA certifications are a plus
- 2-4 years of experience as an IT Business Analyst or in a similar role, with hands-on experience in both Agile and Waterfall methodologies
- Experience working with a System Integrator (SI) or IT services company, with strong vendor management skills
- Familiarity with software development lifecycle (SDLC), ITIL frameworks, and basic networking
- Proficiency in the Microsoft ecosystem (M365, MS Intune, MS Purview) and experience with Windows systems
- Familiarity with SharePoint portal user permissions and content management is an advantage
- Understanding of procurement processes and ERP systems is a plus
- Strong communication, analytical, and problem-solving skills with excellent attention to detail
- Understanding of industry regulations such as GDPR, PDPA and ISO 27001 is preferred
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