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Information Technology Business Analyst

Salary undisclosed

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We are looking for IT Business Analyst for one of our client projects in Singapore.

Business Analysis and Solution Design

  • Collaborate with vendors and business users to manage and maintain the intranet system
  • Analyse and document business requirements, specifically for procurement processes, and translate them into system design specifications
  • Work closely with the procurement team to identify system improvements and automation opportunities to streamline operations
  • Collaborate with internal stakeholders to understand their requirements and develop detailed documentation to support system improvements
  • Analyse current business processes, identify inefficiencies, and recommend enhancements for greater efficiency and system optimisation
  • Collaborate with IT teams to design technical solutions that align with business objectives

Project Management

  • Assist in project planning and tracking, ensuring milestones are met, and projects are delivered on time and within scope
  • Monitor progress to ensure alignment with business goals and manage any risks or roadblocks that arise during the project lifecycle
  • Develop and execute test cases to ensure that the solutions implemented meet business requirements
  • Prepare training materials and support users post-implementation to ensure smooth system adoption

Vendor Management

  • Manage relationships with external vendors, ensuring service delivery aligns with business requirements and project timelines
  • Work closely with vendors to ensure system performance, upgrades, and issue resolution are handled promptly and efficiently

Requirements

  • A bachelor’s degree in IT, Computer Science, Business, or a related field. Agile or PMI-PBA certifications are a plus
  • 2-4 years of experience as an IT Business Analyst or in a similar role, with hands-on experience in both Agile and Waterfall methodologies
  • Experience working with a System Integrator (SI) or IT services company, with strong vendor management skills
  • Familiarity with software development lifecycle (SDLC), ITIL frameworks, and basic networking
  • Proficiency in the Microsoft ecosystem (M365, MS Intune, MS Purview) and experience with Windows systems
  • Familiarity with SharePoint portal user permissions and content management is an advantage
  • Understanding of procurement processes and ERP systems is a plus
  • Strong communication, analytical, and problem-solving skills with excellent attention to detail
  • Understanding of industry regulations such as GDPR, PDPA and ISO 27001 is preferred