CUSTOMER CARE OFFICER (Kallang / up to $2400 / contract / Office hour / IMMEDIATE)
Salary undisclosed
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Description:
Working hours: 5/5.5 Days
Commitment period: 6 months (Convertible/Extendable)
Location: Kallang Pudding Road
Basic salary : $2290 + Shift Allowance $100
Roles & Responsibilities:
Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
Escalate cases that do not fall within FAQs to the relevant and correct parties.
Follow-up on outstanding cases and perform call-backs to customers if necessary.
Consistently deliver excellent quality service to our customers to achieve customer satisfaction
Ability to understand customers’ needs and provide appropriate solutions and attention
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Data entry and other ad-hoc duties assigned
Applicants who possess the relevant experience or interest are most welcome to apply.
For a quick response, you may call or WhatsApp to 6990 0454 in the following format.
Position applied:
Name:
Residential area:
Alternatively, you may send your application and resume in MS Words format to [email protected]
**We regret to inform that only shortlisted candidates would be notified.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
Gisalle Lim
Registration Number: R23115299
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)
Working hours: 5/5.5 Days
Commitment period: 6 months (Convertible/Extendable)
Location: Kallang Pudding Road
Basic salary : $2290 + Shift Allowance $100
Roles & Responsibilities:
Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
Escalate cases that do not fall within FAQs to the relevant and correct parties.
Follow-up on outstanding cases and perform call-backs to customers if necessary.
Consistently deliver excellent quality service to our customers to achieve customer satisfaction
Ability to understand customers’ needs and provide appropriate solutions and attention
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
Data entry and other ad-hoc duties assigned
Applicants who possess the relevant experience or interest are most welcome to apply.
For a quick response, you may call or WhatsApp to 6990 0454 in the following format.
Position applied:
Name:
Residential area:
Alternatively, you may send your application and resume in MS Words format to [email protected]
**We regret to inform that only shortlisted candidates would be notified.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
Gisalle Lim
Registration Number: R23115299
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)
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